Visiting the Neonatal Unit

On arriving at the unit, you will need to press the intercom to gain entry. This is a security provision and allows entry to parents and visitors once they have been identified. Please press the 'Hot room' button if your baby is in the intensive care area, and the 'Cold rooms' button if your baby is in Jasmine or Orchid nursery.

We encourage parents to visit as much as possible and become involved in their baby's care. Whilst we encourage open visiting for parents, we ask other visitors to attend no later than 8pm. The unit operates a quiet period for babies between 1pm and 2pm. During this time we ask that only parents visit where possible.

Other visitors MUST be accompanied by a parent (unless special arrangements have been made) and we request that there are no more than a total of 3 visitors by the cotside / incubator at any one time.

Should a parent feel unwell, we would ask them to speak to staff for further advice. If other visitors feel unwell, we would kindly ask that you do not visit. Although it is important for family and friend to visit, infection presents a high risk to sick and premature babies.

We also ask that you do not bring food or drinks (other than water for breast-feeding mums) into the intensive care or special care areas. A kitchen and sitting room are provided for parents and visitors for this purpose.

On arrival to the unit, it is essential that ALL visitors use the alcohol gel at the front door, remove outdoor jackets / coats, wash hands thoroughly, and (if touching the baby) use alcohol gel again at the baby's bedside.